The Six Sigma RevolutionChapter 1 Introduction to Six Sigma 1Chapter 2 The Strategy of Six Sigma: Eight Steps toStrategic Improvement 13Chapter 3 Profits = Customer + Process + Employee 29Chapter 4 Project Start-Up: Tactical Six Sigma 41Chapter 5 Measuring Project Sigma: How Close AreYou to Perfection? 69Chapter 6 Data and Process Analysis: The Keys tothe Pr...
